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Senior Consultant's Resume
Robert Baxter
188 – 345 E. Broadway
Vancouver,
BC V5T 1W
Home:
(604) 267-6065, Cell: (360) 739-0760
rbaxter@epilogicconsulting.com
Summary
A software professional with over 12 years experiencing in database training and development. Experience in a variety of industries. Solid communications skills developed through years as an instructor.
Work Experience
Consultant,
Self-Employed 1994 –present
Experience
Highlights:
·
Developed and updated SQL Server (7.0 & 2000) and MS Access databases
at Cononco-Phillips Ferndale Refinery. Also
developed interfaces with databases using ASP and IIS.
·
Provided development and consulting services using Microsoft Access
databases for clients included Denver Water and small businesses.
·
General Training: Taught over 6600 hours of 450 different microcomputer
business application courses and technical courses. Rated in highest quartile by
students over 96% of the time. This included beginner through advanced courses
on databases such as MS Access and reporting packages such as Crystal Reports.
·
Sales Force Automation Training: Taught and developed courses for sales
people in a wide variety of clients including Bay Networks, Blue Cross and PMC
Sierra. Software included off the
shelf packages such as ACT! and proprietary packages. Training included lead management.
·
Courseware design: Designed 10 customized courses including some that were
used internationally and special courses for systems specialists and senior
executives within government.
·
Project Management and Software Support: Helped a client plan and manage
a $16 million project. Troubleshooting, installation and administration of
Novell, Windows NT and OS/2 networks.
Senior
Instructor, SHL
Learning Technologies, Edmonton, Alberta
1989 -1993
·
Training: experience similar to
above.
·
Marketing and management:
Conducted software demonstrations for key customers.
Initiated and edited client newsletter that increased sales of training.
Scheduled five instructors up to three months in advance. Developed training plan and co-wrote proposal for a
three-month foreign training project.
·
Software support: Responsible for
installing software and troubleshooting hardware and software problems on over
32 PCs. Designed, implemented and
supervised self-study center that utilized state-of-the-art self-directed
training methods.
·
Received Employee of the Quarter
and other awards.
Education
MBA,
Richard
Ivey School of Business, University of Western Ontario, London, Ontario
1995
BA,
Ambassador
University, Big Sandy, Texas with
High Distinction 1989
Certification
MCSE
(NT& 2000), Microsoft Certified Trainer, IBM OS/2 certified